The Official Terms & Conditions page of pcmacnerds!

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.
Change / correct / Edit any data we have about you.
Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at admin@pcmacnerds.com

We now offer two levels of remote support one is for existing accounts (under contract) and the other is per incident, which means that a flat fee of $29.95 for Residential ( Home Based ) Users and $49.95 for Commercial ( Includes Home Business ) Users. (Limitied Time Only & Per Incident)

In the event that your system can not be resolved remotely we may suggest that we send you a technician.

Should you choose to then an hourly Rate of $65 for Residential( Home Based ) and $90 for Commercial Users ( Includes Home Business ).

These rates are for a limited time and during Business Hours. Please see Rates for non-business hours.

Also please note that due to High Volumes you may not be able to get instant support. We also Reserve the Right to cancel Remote Assistance at anytime and for any Reason.

Do you have a company that provides products or services that is of true value, and that you personally stand behind all? Then this is a great place to start by listing your company. Why you ask? Besides the obvious of generating traffic you would be a part of handpicked and trusted group of companies that provide a true value.

Qualifications: Must be in business and in good standings with the state, have a very high satisfaction rate with your customers, pass our basic screening process, we have to try your service or products for a minimum of sixty days.

Sponsored Ads carry a monthly fee of $29.95 or about a dollar a day. You get a full link to the product or service with a full description and a link to same. Its hand submitted to select search engines as well as advertised on a monthly basis on major directory listings and or articles that get submitted. This is not automated; you must call in order to participate.

Premier Ads carry a quarterly fee of $29.95 or about thirty cents a day. You get a full link to the product or service with a description of up to thirty characters in length. It is also mentioned along with our regular advertisements.This is not automated; you must call in order to participate.

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

While we use a 256 Bit Encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g.

New merchandise may be exchanged or returned for refund with your original packing slip subject to the conditions listed below. PCMACNERDS reserves the right to decline any return or exchange where the product is not in "like-new" condition. "Like-new" means the complete product in the original carton with all equipment, packaging, warranties, manuals and accessories. Shipping charges incurred in connection with the exchange or return of new merchandise are non-refundable.

Desktop computers, monitors, printers, laptops, notebooks, smart phones, gaming systems, may be returned or exchanged within 15 days of purchase, provided the merchandise is in "like-new" condition - the complete product in the original carton with all equipment, packaging, warranties, manuals and accessories. A 30% Open Box Fee will be charged on all returns and exchanges unless the product is defective and is exchanged for the identical product.

clearance, or Refurbished items are not returnable unless otherwise indicated on the label attached to the product. Service parts, motherboards and processors may only be exchanged, and only if defective, within 15 days of purchase if in "like-new" condition. Labor, installation services and any shipping charges are non-refundable.

Refunds will take up to 15 business days to process from the date that pcmacnerds receives the merchandise, and will be credited to the credit card or debit card account used for the original purchase.

Deliveries within New Jersey are always FREE ( applies ONLY to refurbished items ) regardless of the quantity, all other areas Standard Rates Apply.

When paying your bill on line or just placing a Deposit on any goods or services applicable sales Tax applies. Please contact your representative for any adjustments that need to be made.

Retainer of Five Thousand Dollars ( $ 5000.00 ) applies to any new commercial client. In the event of late payments or Emergency Hardware Purchase, these funds can be used, however must be replenished within Thirty Days ( 30 Days ).

We accept all major credit cards - visa, master card, american express, discover as well as checks and cash, including payments via paypal and google check out.

Invoicing terms are net 15 ONLY and upon credit Approval.

Any Net 15 client that pays their bill earlier than the terms please deduct 3% from the sub-total ( Example: Before $ 100 + 7% Tax = $107, After $100 - 3% = $ 97 + 7% Tax = $104. A late Fee of 12% is accessed after the pay terms, also if bill goes beyond 30 days late than all maintenance and or services are stopped till payment is made.

Any clients that are habitualy late or have returned checks, other than assesing a $40 fee per returned check, all services will be terminated by us and all of our affiliates. An option to continue will be looked at on a case by case basis and after a three month waiting period.

Refer a friend and get complete system maintenance an $80 value. No Purchase Necessary. Just give us the name of the person that you refered. Its that easy. Plus there is no limitations to how many people you refer.

If you have requested a technician to be dispatched to you for repairs or support or any technical issue and must re-schedule or cancel the appointment, a five hour ( 5 ) notice is required or the full fee will be charged. ( This Policy Applies to Non-Contract Clients ).